Privacy policy.
This privacy policy explains what information Quick5k collects from you, how we use it, who we share it with, and the choices you have. Read it together with our terms of service and legal disclaimer.
1. Information we collect
We collect information in three ways:
Information you give us
When you fill out a form on the Site (for example, the lender form or the contact form), you give us information such as your name, email address, phone number, state of residence, requested loan amount, monthly income, and the contents of any message you send. You may also voluntarily provide other information when you contact us, subscribe to communications, or interact with our content.
Information collected automatically
When you use the Site, we automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring URL, pages viewed, links clicked, and timestamps. We collect this information through standard server logs, cookies, and similar technologies.
Information from third parties
We may receive information about you from our lending partners (for example, whether you completed an application or were funded), from analytics or advertising partners, and from publicly available sources. We combine that information with what we collect directly so we can improve the matching process.
2. How we use your information
We use the information we collect to:
- Match you with lenders in our network and pass your request to them.
- Communicate with you about your inquiry, including by phone and text where you have consented.
- Personalize content and improve the Site, including A/B testing and product research.
- Detect and prevent fraud, abuse, and violations of our terms.
- Comply with legal obligations and enforce our terms of service.
- Send marketing communications about Quick5k or its lending partners, where permitted by law.
3. How we share your information
We share information in the following ways:
With lending partners
When you submit a loan request, we share the relevant information with one or more lending partners in our network so they can evaluate whether to make you an offer. Each lender's use of your information is governed by their own privacy policy, which you should read before accepting any offer.
With service providers
We share information with vendors who help us run the Site, including hosting providers, analytics providers, email and SMS providers, fraud-prevention services, and customer-support tools. These vendors are required to use your information only for the services they provide to us.
For legal reasons
We may disclose information if we believe in good faith that disclosure is necessary to comply with a law, regulation, legal process, or governmental request; to enforce our terms; to protect the rights, property, or safety of Quick5k, our users, or others; or in connection with a merger, acquisition, financing, or sale of assets.
With your consent
We may share information for any other purpose disclosed to you at the time you provide the information, or with your consent.
4. Cookies and tracking
We use cookies and similar technologies to operate the Site, remember your preferences, measure performance, and support marketing. You can control cookies through your browser settings. Disabling cookies may affect parts of the Site. We honor Global Privacy Control (GPC) signals where required by applicable law.
5. Your rights (including California / CCPA)
Depending on where you live, you may have rights to:
- Know what personal information we have collected about you and how we have used it.
- Access or receive a copy of that information in a portable format.
- Delete personal information we hold about you, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of certain types of sharing, including the sale or sharing of personal information for cross-context behavioral advertising.
- Limit the use of sensitive personal information.
- Non-discrimination for exercising any of these rights.
To exercise any of these rights, contact us at hello@quick5k.com or through our contact page and include "Privacy request" in the subject line. To exercise California "Do Not Sell or Share My Personal Information" rights, you may also email us with the subject "Do Not Sell My Info." We will verify your identity before responding and will reply within the time period required by law.
6. Data retention
We keep personal information for as long as needed to provide the service, comply with our legal obligations (including financial-services recordkeeping rules where they apply to our partners), resolve disputes, and enforce our agreements. After that, we delete or de-identify the information.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children
The Site is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will delete it. If you believe a child has provided us personal information, please contact us.
9. TCPA consent (calls and text messages)
By submitting your phone number through the Site, you consent to receive marketing, transactional, and informational calls and text messages from Quick5k and its lending partners, including via automatic telephone dialing systems, artificial or prerecorded voice, and automated text messaging technology, at the phone number you provided. Consent is not a condition of any goods or services. Message and data rates may apply. You can opt out of marketing text messages at any time by replying STOP, or out of marketing calls by contacting us. Some non-marketing messages (for example, regarding a request you submitted) may continue after you opt out of marketing.
10. Changes to this policy
We may update this policy from time to time. If we make material changes, we will provide additional notice where appropriate.
11. Contact
Privacy questions and requests can go to hello@quick5k.com or through our contact page.